I am a caregiver for my wife,
Clare, who was diagnosed with early or young onset Alzheimer’s Disease (AD) in 2009. Four years later, as Clare started to decline
much further and at a faster pace, my caregiving responsibilities started to
multiply quickly. Day care programs were
not providing me with enough respite time, and when together each afternoon and
evening we would often argue about little things ... although we had never
argued like that before. Our “fairy
tale” 46 year marital relationship was becoming increasingly strained; whenever
I would remind Clare to do something she had forgotten, she would yell at me,
telling me she “was not a baby” and didn’t need me to remind her of what she
needed to do. But, of course, as her AD
worsened she couldn’t remember the most basic things she needed to do and I had
to remind her again and again. I still
love Clare as much as I ever did, but our relationship began to morph from one
of loving husband-wife to one of loving parent-child.
I knew that it was time for me
to think about an Assisted Living placement at some point in the near future,
so I started visiting websites of every Assisted Living Residence (ALR) in our
area. I had listened carefully at my
weekly spouse support group meetings at the Long Island Alzheimer’s Foundation
(LIAF) and read carefully in my online support group chat rooms whenever others
discussed ALR placements. And I learned
many things. For one, I learned that since
Clare has AD, I needed to find an ALR with a separate “lockdown” wing for
resident safety since many people with AD have a tendency to wander. I also learned how fortunate I was to already
have long term health care insurance that would pay the considerable ALR monthly
expenses.
But the most important thing I
learned from members in my support groups, or so I thought at that time, was that
I had better not miss that ALR “window of opportunity” to place Clare. Several members noted that if a person with AD
declines significantly in the ability to handle even one of the Activities of
Daily Living (ADL) independently, that ALR window may be closed. With Clare continuing to decline faster and
faster, my stress started increasing exponentially. I worried that that by the time I was
emotionally ready to place Clare, she might no longer be able to ambulate, eat,
bathe, transfer, or dress independently, or she might be completely incontinent. I was led to believe that if I missed that
“window,” my only option would be to place Clare in a nursing home or hire
live-in help when I could no longer care for her by myself. A number of support group members also said that
even for someone already residing in an ALR, worsening declines in some key ADL
areas ... such as inability to transfer without assistance or complete
incontinence ... could cause the ALR to discharge the resident. One person did say, however, that an ALR allowed
her husband to remain when unable to transfer after she agreed to pay for a
private health aide to provide additional assistance. But I was told that practice was very
unusual.
As I worried more and more
about missing that “window,” I prepared a detailed evaluation form to bring
with me on ALR tours. I revised
questions from online sources, added my own questions, and put together a new
form. I then asked two exceptional LIAF social
workers, Alana and Tori, to collectively review my form. They suggested several additional questions,
the last one being, “What circumstances would result in a resident being discharged
from the facility?” Evaluation form in hand, I then scheduled tours of six
different ALRs and we made our first visit.
We both liked the first ALR we
visited, and that evening I was reviewed all of the director’s responses to my
questions, trying to process all we had seen and heard that afternoon during
our tour. I realized that I had
forgotten to ask the question about discharge conditions, so I emailed the ALR
director requesting this additional information. Her response was totally unexpected, and one
that sent me to do more research before visiting any other ALRs. The director said that, due to their EALR
certification, they would not need to discharge Clare unless she was a danger
to herself or others, or had such acute medical needs that she needed to be
under a doctor’s supervision 24/7.
EALR certification? The ALR director had never mentioned anything
about EALR certification during our tour. I didn’t even know what those letters stood
for. After receiving the director’s
email, I double checked both the brochure she had given me and their website, but
I could find no mention of EALR certification.
I now had a lot of information about that ALR’s staffing, activity
programs, common areas and facilities, meals, sleeping accommodations, and
costs. However, I also realized that I
still needed to learn more, so I went online to research EALR certification.
According to the NYS Department
of Health website, an ALR, even one with a “lockdown” area for residents with
Alzheimer’s, is only licensed to provide a “basic” level of care. As such, an ALR is not permitted to admit people
with Alzheimer’s if they are unable to independently
walk, climb stairs, transfer (or are chairfast), or have unmanaged incontinence.
1 So it
turned out that my support group was correct about that fact, but I mistakenly
thought this was applicable to all ALRs in New York. Not true.
I also learned from this website that some ALRs in New York have an
“Enhanced Assisted Living Residence” license (EALR) and/or a “Special Needs
Assisted Living Residence” license (SNALR) that permits them to admit and
retain people with Alzheimer’s at any level of care with just one exception ...
prior to admittance that person cannot require 24/7 skilled nursing or medical
care. However, if after admission
residents should require this advanced level of care, an ALR with EALR or SNALR
certification can provide that 24/7 skilled nursing or medical care. The effect of this continuity of care allows
AD residents to age in place without needing to be discharged. 2
This new information was a complete
“game changer” for me. After my research
that evening, all that stress to place Clare in an ALR before missing that
“window” was gone. Sure, she was
continuing to decline, but she was a long way from needing 24/7 skilled nursing
or medical care. I knew that evening
that I would only place Clare in an ALR that had EALR or SNALR certification,
so there was no “window of opportunity” to miss. There was no “window” at all. I was relieved to know that in whatever ALR we
would select, Clare would not be automatically discharged to a nursing home or
hospice in the future as her condition worsened. Absent one of those two caveats ... being a
danger to herself or others, or requiring 24/7 doctor supervision ... Clare’s
ALR would be her “final home.” With this
knowledge, I then called the other ALRs we had planned to visit. Those without such certification were
immediately eliminated from consideration. During our tours I also learned that ALR admission wait list
policies varied. In some ALRs, when a
prospective resident at the top of their wait list is informed of the
availability of a bed and rejects it, the prospective resident then goes to the
bottom of the wait list. However, in
some ALRs, once at the top of the wait list a prospective resident who rejects
an available room remains at the top until that person either accepts the next
available room or requests removal from the wait list. Since we could not
be sure of just when Clare would need to be admitted to an ALR, we also
eliminated all facilities with unfavorable wait list policies.
Each ALR we visited had a different “ambience.” We observed staff interactions
with residents and resident interactions with each other during meals and
activities. We saw many differences in
quality, scope, and location of activities and activity centers, bedrooms,
lighting, furniture, and a variety of amenities. We noted that some ALRs had visiting clergy, and
onsite weekly religious services. Some
even provided escorted transportation to nearby churches and temples. After we
completed our tours, we agreed on the EALR certified facility that we thought
offered Clare the best likelihood for quality care and happiness, and I placed
Clare’s name on their admission wait list.
Ironically (or poetic justice?), the ALR we selected was the first one
we visited, the one whose director enlightened me about the existence of EALR
certification.
The website of the Empire State
Association of Assisted Living cites data reported by the NYS Department of
Health in 2008 indicating more than 65,000 beds are available in facilities
that provide assisted living in New York.
Of that total, fewer than 8000 beds were in facilities with EALR or
SNALR certification. 3 I have since learned from AD
spouses across the country that it may be hard to find other states with ALRs
that allow residents to “age in place.” However,
I also know that many states revise ALR regulations as their population needs
change.
Health care professionals and
social workers who counsel AD caregivers may not always have time to remain well
informed about state certification policies and practices of ALRs in their
local communities. However, they do have
time to advise caregivers to ask questions about ALR admission, discharge,
aging-in-place, and wait list policies. I am indebted to Alana and Tori, the two LIAF
social workers who suggested I ask such questions. Even if there are no ALRs with the
equivalent type of EALR or SNALR certification in your community, there still may
be significant differences among local ALRs.
Informing caregivers to ask about such differences can be extremely
helpful. This knowledge can be a “game
changer” for those you counsel ... just as it was a game changer for me.
1. Assisted Living Reform Act, State of New York
Department of Health, pp. 2-3. Available
at: www.ltccc.org/key/documentsALRDearAdminLetter060305.pdf. Accessed on 5/21/13.
2. Assisted Living Reform Act, State of New York
Department of Health, pp. 4-5. Available
at: www.ltccc.org/key/documentsALRDearAdminLetter060305.pdf. Accessed on 5/21/13.
3. “Frequently
Asked Questions.” Empire State
Association of Assisted Living,
p. 2. Available at: www.ny-assisted-living.org/consumer/faq.htm. Accessed on 5/21/13.
Assisted
Living Residence Evaluation and Question Checklist
Date
Visited:
_______________________
Facility:
___________________________ Contact: ___________________________
Location:
__________________________ Phone: ___________________________
Rating,
1-10 (10=Excellent,
5=Average, 1=Terrible)
Factor
Considered
|
Rating
|
Notes
|
First
impressions
|
Clean,
cheerful, well maintained?________________________
Appropriate
demographics?_____________________________
Residents
seem happy/engaged?__________________________
|
|
Common
areas
|
[ ] Game room:_______________________________________
[ ] TV room:_________________________________________
[ ] Movie room:______________________________________
[ ] Swimming pool:___________________________________
[ ] Library:__________________________________________
[ ] Computer room:____________________________________
[ ] Garden/walking paths:_______________________________
[ ] Other:____________________________________________
|
|
Rooms
|
Is
there a long wait list for particular rooms?________________
What
furnishings are provided? [ ] Bed [ ]
Dresser [ ] Desk
[ ] Nightstand [Other]:________________________________
What
furnishings can we add?___________________________
What
safety features/amenities do bathrooms have?
[ ] Grab bars [ ]
Walk-in showers [ ] Whirlpool baths
[ ] Other:____________________________________________
Are
there call buttons by the bed?_________________________
Are
there smoke detectors/carbon
monoxide detectors?________
Are
TV/cable/phone provided? Costs?_____________________
Are
all bedding/blankets/linen/towels supplied?______________
Are
these changed weekly?______________________________
|
|
Resident
care
|
Does
each AD resident have a written care plan?_____________
Is
family involved in this?_______________________________
How
often is the plan reviewed/revised? ___________________
What
is the staff’s role with assisting resident with activities of daily living
(ADLs)?___________________________________
Does
facility order/administer all medications? ______________
Does
staff monitor personal hygiene? [ ]
Bathing [ ] Oral care
[ ]
Other:____________________________________________
Does
staff monitor continence issues?_____________________
Does
staff observe for signs of higher care needs?___________
What
is the role of the onsite nurse?_______________________
When
does the resident see a physician? ___________________
Does
facility assume responsibility for scheduling routine medical care (eg,
annual physical, specialty monitoring)?_____
____________________________________________________
Are
costs of all medications and physician visits included in the monthly
facility fee?___________________________________
If
not, may the family supply the medications and have the facility administer
them as directed?_______________________
If
a resident prefers to sleep until noon and skip breakfast, is that
OK?________________________________________________
When
is free transportation provided to residents?____________
Does
facility wash personal clothing?______________________
How
often is it washed?________________________________
|
|
Staff
|
Are
background checks, references, and certification required of all staff?_____________________________________________
What
special training has staff received for working with cognitively impaired
residents?___________________________
Is
the facility fully staffed on nights and weekends? __________
Is
there a dementia wing?__________ If so, what is the staff to resident ratio
in this wing?______________________________
What
is the staff turnover rate?___________________________
How
long are staff shifts?_______________________________
What
if a resident is unhappy with the aide assigned to
him/her?_____________________________________________
Aside
from the nurse, are any other medical personnel
onsite?______________________________________________
|
|
Activities
and recreation
|
Aside
from the daily program, are there selections of daily alternative activities
if a resident doesn’t like a scheduled activity?_____________________________________________
How
often are there trips or activities scheduled off-site?________________________________________________
Are
any religious services held onsite?_____________________
If
a resident chooses not to be involved in activities, will their aide ‘push them’
to become involved, or leave them alone?
Why?_______________________________________________
|
|
Food
and dining
|
What
are the scheduled times for meals in the dining room?______________________________________________
Aside
from the 3 meals, are snacks available all day?_________
What
types of snacks/refreshments are provided?____________
Is
there assigned seating in the dining room?________________
If so, how is seating determined?_________________________
Can
guests stay for dinner?______________________________
If
so, where do they eat and what is the cost?________________
Can
meals be eaten in rooms?____________________________
|
|
Financing
|
What
daily/monthly costs are not
included in the room rent?________________________________________________
Once admitted, how often and by how much can monthly cost
be raised?___________ ____________________________________________________
What
if a resident is unhappy and must be removed after a few days or weeks? What
is your refund policy?_________________
____________________________________________________
|
|
Considerations
for dementia residents and changing needs
|
Are
all exit doors alarmed and all dementia residents in a secure lockdown wing?______________________________________
How
many rooms are in the dementia wing?________________
What
is the average age of these residents?_________________
How
many are younger than 75 years?_____________________
Does
an aide bring cognitively impaired residents to/from the dining
room?_________________________________________
Does
an aide bring cognitively impaired residents to/from activities?____________________________________________
Should
residents need a higher level of care, how much notice is given to the family
to make arrangements for transfer to a nursing home or other facility?___________________________
If higher level of care is needed, can
residents remain in the facility if the family pays for additional private nursing help?______
Do
any staff members at the facility currently provide such help, or have they
done so in the past?__________________________
Are
there any other reasons besides higher care requirements or major psychiatric issues that would lead the facility to discharge a
dementia resident?____________________________________________
|
|
Emergency
and discharge considerations
|
Are
there any resident needs that cannot be met at this facility?_____________________________________________
In
the event of an emergency, what hospital will residents be taken to?____________________________________________
When will the family be informed of
such events? Prior to transport?____________________________________________
|
|
Visitation
considerations
|
What
are the visiting hours each day?______________________
____________________________________________________
Can
a spouse or family member sign out residents anytime?____________________________________________
|
|
Placement
considerations and certifications
|
What
is the typical wait period between your assessment and placement?___________________________________________
After
placement, do you recommend a period of time before a spouse contacts/visits
the resident, or is this a personal decision by the family?________________________________________
Does
your facility have any special licenses or certifications that enable you to
accept and keep residents at higher care
levels?______________________________________________
|
|
This
checklist is a companion resource to the article “Advising Alzheimer’s
Caregivers About Assisted Living” by Allan S. Vann, which appeared in the
January 2014 issue of Annals of
Long-Term Care. Permission to copy and distribute this document is hereby
granted by HMP Communications.
|
Published in Annals of Long Term Care, January, 2014, Vol. 22, No. 1, pp.17-20. Access at: www.annalsoflongtermcare.com/article/advising-alzheimers-caregivers-assisted-living