We need
to better sensitize everyone in the medical field to the realities of Alzheimer’s. People with Alzheimer’s cannot be expected to
understand or remember what is asked of them, what is said to them, what is
done to them, or what they have just been told to do. That is why
everyone in the medical profession must always remember to speak directly with
the caregivers of their AD patients. Receptionists at medical facilities
and in doctors’offices, lab technicians, rehabilitation workers, therapists,
health care aides, nurses, physician assistants, dentists, dental hygienists
and, sadly on occasion,
even some doctors
need to always be aware
that they should never discuss important information with AD patients when
their caregivers are not present. AD patients are often unable to
correctly hear, remember, process, or share important information with their
caregivers. Remember that stamp!
Caregivers
should either be present with AD patients when they are being examined, or
should be present whenever any discussion of that examination takes
place. Medical personnel should never ask AD patients for important
information about current medications or medical issues during examinations
when caregivers are not present. Remember that stamp!
Medical
personnel must also be sensitized to the futility of communicating with most AD
patients by telephone. Telephone messages should never be left with an AD
patient. AD patients will often either not remember receiving such calls,
or not process that information, or forget to share that information with their
caregiver. As an AD spouse caregiver, I’ve had to
call back medical offices to indicate that my spouse remembered receiving a
telephone message, but didn’t
remember what was said. I’ve also had to call back to
say that my spouse relayed a telephone message to me that I knew could not
possibly be accurate. Members of my weekly AD
spouse support group report similar incidents. Were important information
communicated directly to caregivers, these frustrations and misunderstandings
could be easily avoided. Remember that stamp!
The
medical profession is guided by ethical standards and legal guidelines to
legitimately protect the privacy rights of their patients. However, HIPAA
Privacy Rule regulations do allow doctors and medical professionals to exercise
reasonable judgment in determining what information may be shared with
relatives and friends of patients. In my particular situation, for
example, my wife cannot be expected to give anyone accurate information about
anything anymore
not about her medical
history, not about her medications, not about her current symptoms, and not
about her 6 ADLs (Activities of Daily Living). I must be present to
answer such questions and provide such information. Similarly, my wife
cannot be expected to remember information she is given nor can she be expected
to share that information accurately with me. If AD patients are in early
or moderate stages of Alzheimer’s, they
can probably provide specific permission for doctors to share all medical
information with their caregivers. But if
AD patients are unable to communicate such permission, and doctors and medical
personnel feel uncomfortable about sharing all medical information with
caregivers, they can simply ask caregivers to provide them with copies of their
durable power of attorney to authorize such communication. Remember
that stamp!
Let’s stop expecting AD
patients to provide accurate information about themselves or their medical
condition. Always speak directly with
their caregivers if you want to obtain such information. And let’s stop communicating important
test results or any other relevant medical information solely to AD
patients. Either speak with your AD patients only when their caregivers
are present, or just communicate directly with their caregivers. Remember
that stamp!
Published in Journal of the American Geriatrics Society, August, 2012. Vol. 60, No. 8, pp. 1597-1598. Access at:
httm://onlinelibrary.wiley.com/doi/10.1111/j.1532-5415.2012.04084.x/full
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